Welcome to ATS Packers & Movers. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.
Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access our website or use our services.
Information We Collect
Personal Information You Provide to Us
We collect personal information that you voluntarily provide to us when you:
Request a quote or contact us for services
Fill out forms on our website
Communicate with us via phone, email, WhatsApp, or other messaging platforms
Address Information: Current address, destination address, and any intermediate addresses
Service Details: Type of services requested, moving dates, inventory details
Payment Information: Billing information (processed through secure payment gateways)
Automatically Collected Information
When you visit our website, we automatically collect certain information about your device, including:
IP address and browser type
Operating system and device information
Pages visited, time spent on pages, and links clicked
Referring website addresses
How We Use Your Information
We use the information we collect or receive for the following purposes:
To Provide Services: Process your requests, schedule moves, and fulfill our contractual obligations
To Communicate: Send you quotes, confirmations, updates, and customer service messages
To Improve Our Services: Understand how our services are used and improve customer experience
To Send Marketing Communications: Share promotional offers and information about our services (with your consent)
To Comply with Legal Obligations: Respond to legal requests and prevent fraudulent activities
For Business Operations: Maintain records, conduct analytics, and improve our business processes
How We Share Your Information
We only share your personal information in the following situations:
With Service Providers: We may share information with third-party vendors who help us operate our business (e.g., payment processors, communication platforms)
For Legal Compliance: When required by law, court order, or government regulation
Business Transfers: In connection with any merger, sale of company assets, or acquisition
With Your Consent: When you explicitly agree to share your information
We do not sell your personal information to third parties.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
Secure servers and encrypted data transmission
Access controls limiting who can view your information
Regular security assessments and updates
Employee training on data protection practices
While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it.
Typically, we retain customer information for:
Active service records: Duration of service plus 3 years
Communication records: 2 years from last interaction
Financial records: As required by applicable tax and accounting laws (typically 7 years)
Your Privacy Rights
Depending on your location, you may have the following rights regarding your personal information:
Right to Access: Request a copy of the personal information we hold about you
Right to Correction: Request correction of inaccurate or incomplete information
Right to Deletion: Request deletion of your personal information (subject to legal obligations)
Right to Restrict Processing: Request that we limit how we use your information
Right to Data Portability: Receive your data in a structured, commonly used format
Right to Object: Object to our processing of your personal information
Right to Withdraw Consent: Withdraw consent for marketing communications at any time
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are files with small amounts of data that are sent to your browser from a website and stored on your device.
We use the following types of cookies:
Essential Cookies: Required for the website to function properly
Analytics Cookies: Help us understand how visitors use our website
Marketing Cookies: Used to track visitors across websites to display relevant ads
You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.
Third-Party Services
Our website may contain links to third-party websites and services, including:
Google Ads and Google Analytics
Social media platforms
Payment processors
Communication platforms (WhatsApp, phone services)
Please note that we are not responsible for the privacy practices of these third-party services. We encourage you to read their privacy policies before providing any personal information.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately, and we will take steps to remove such information from our systems.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by:
Posting the new privacy policy on this page
Updating the "Last updated" date at the top of this policy
Sending you an email notification (for significant changes)
We encourage you to review this privacy policy periodically to stay informed about how we protect your information.
Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us: